Tai Pan Tours's privacy policy informs you of our corporate policy on privacy, ensuring that your privacy and confidentiality of your personal information are protected.

Our corporate privacy policy informs you of our policies and practices in accordance with this privacy statement relating to the management of personal information at Tai Pan Tours, and as applied to all our customers.

We may change and update this policy from time to time by updating this page. You should check this page from time to time to ensure that the proposed change is acceptable to you. Please note that your browse and use of this website constitute your agreement to all privacy policies. If you do not agree to these privacy policies, please do not browse and use this website.

We may change and update this policy from time to time by updating this page. You should check this page from time to time to ensure that the proposed change is acceptable to you.

1. Collection and Use of Information

Personal information collected from you will be limited to only what is needed for specified purposes. We only collect the information we need and only use it for the purposes explained to you. Your information may be used to satisfy valid requests from regulators, other organizations, or individuals who are legally entitled to the requests. Your consent will be obtained if we wish to use your information for another purpose.

(a) Why your information is collected

Your name, contact information, demographic information, and other information are needed to establish and identify you as a customer, ensure proper identification and eligibility for products and services, comply with legal and regulatory requirements, ensure your purchases are appropriate for you, and market research purposes.

(b) How we obtain your consent

We may obtain your consent to collect, use, and disclose your personal information verbally, online, by written statements, or through your obtaining or using our products or services as reasonably or legally required. With your consent, your information may be used within Tai Pan Tours in order to enhance customer service.

(c) Recording of telephone calls

Your telephone discussions with our representatives may be recorded for training, quality assurance, and customer service reasons. Customers who prefer not to have their calls recorded may visit a Tai Pan Tours branch location to complete their purchases.

(d) Video/GPS Surveillance

For our mutual protection, the coach buses for your travel may be equipped with surveillance technology which is marked by signs. Your travel may be monitored by video/GPS surveillance for the purposes of ensuring safety and security of all our customers. Such personal information collected will be subject to a reasonable retention period and will be permanently destroyed thereafter. Your consent will be obtained by our representatives either before or when the information is collected.

(e) Taipantours.com Website Usage

We are committed to ensuring that your privacy and the confidentiality of your information are protected when you visit this website. Should we ask you to provide certain information by which you can identify when visiting this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect
We may collect the following information:
  • name and job title
  • contact information including email address
  • demographic information such as post code, preferences and interests
  • other information relevant to customer surveys and/or offers
we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • We may use the information to improve the quality of our products and services.
  • We may periodically communicate with you and provide updates about new products, special offers or other information which we think you may find interesting.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by your preferred method of contact.
  • We may use the information to customize the website according to your interests.
Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on the internet.

How we use cookies
A cookie is a small computer file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond and recognize you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website, and you may not be able to view some information on our website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website or policy. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to any other website.

Controlling your personal information Upon registration on our website, we will collect your personal information that you voluntarily share with us. You may choose to restrict the collection or use of your personal information in the following ways:

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at webmaster@taipantours.com
2. Disclosure of Personal Information

We will not disclose your personal information to third parties or persons outside of Tai Pan Tours without your consent, except in certain circumstances:

  • for servicing purposes;
  • to protect ourselves from liability;
  • to protect our website and our rights under our Terms and Conditions of Use;
  • in response to legal process;
  • as required or permitted to do so by law or applicable regulators; and or
  • in connection with a purchase or sale of parts of our business or company.
3. Safeguard and Protection of Personal Information

Your information will be protected with appropriate safeguard and security standards as against unauthorized use and access. Our employees, agents, and suppliers are bound to maintain your confidentiality and may not use the information for any unauthorized purpose. Our procedures and security measures are subject to periodic audits to ensure that they are properly administered. Your information is retained only for as long as it is required for the reasons it was collected. Retention period will vary depending on the product or service or the nature of the information. When the information is no longer needed, procedures are used to destroy, delete, or erase.

4. Access to your Personal Information

If you require access to your personal information, we ask that you make a written request. We will ask for specific details required to conduct the search, and will advise you in advance if a minimal fee is applicable. We will respond to your request within a reasonable time. We may not be able to provide information about you from our records for legal reasons, such as records referenced other persons, and records contain Tai Pan Tours?proprietary or confidential information.

Your information is maintained accurate and up-to-date with reasonable effort based on our policies and procedures. We appreciate your keeping us informed of any changes or corrections of your personal information including new telephone numbers, and addresses.

If you believe that any information we are holding on you is incorrect or incomplete, or if you have any questions or concerns about privacy or confidentiality or personal information handling, or if you would like details of personal information which we hold about you, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Address: 3668 Weston Road, Toronto, Ontario, Canada M9L 1W2

Email: webmaster@taipantours.com

©2009 Tai Pan Tours

Disclaimer, Copyright and Trademarks Notices

Disclaimer

The information, products, and services on this website may include inaccuracies or typographical errors. Tai Pan Tours does not warrant the quality, accuracy, reliability, or completeness of the information on this website, such information is provided on an "as is" basis without warrant of any kind, expressed or implied. It is the customer's sole responsibility to confirm the accuracy and currency of the information including scheduling, locations, destinations, and dates before relying on it. The use of this website and/or the information on this website is entirely at the customer's own risk. TAI PAN TOURS DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

IN NO EVENT, SHALL TAI PAN TOURS BE LIABLE TO USERS AND/OR ANY THIRD PARTY FOR ANY LOSS OF PROFITS OR LOSS OF OPPORTUNITIES, INDIRECT, DIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES, OR ANY DAMAGES WHATSOEVER RELATED TO OR ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THIS WEBSITE, OR INABILITY TO USE THIS WEBSITE OR ANY INFORMATION ON THIS WEBSITE, EVEN IF TAI PAN TOURS HAS BEEN ADVISED OF THE POSSIBLITY OF DAMAGES.

Copyright and Trademarks

All contents on this website are protected by copyright: Copyright © 2009 Tai Pan Tours. All rights reserved. All photographs, and pictures on this website are either owned by Tai Pan Tours or used with permission. Unless otherwise specified, all trademarks or registered trademarks referenced and used on this website are the property of Tai Pan Tours or another party and in the latter case are licensed to Tai Pan Tours for use in association with its operations. Other products, services, names and logos referenced and used herein may be the trademarks of their respective owners.